Video Blog: 5 Things You Should Look for in a Merchant Services Provider

There are many options and facts to consider when searching for a merchant services provider — clearly it's ideal to find one that is the right fit for you and your business. Educating yourself on a company can be difficult, but we're here to help. Watch our video to learn more!



What to Look for in a Merchant Services Provider

#1. Good Reputation

Look at the reviews a company has. You’ll particularly want to pay attention if they have Google reviews, as it is the least biased. We recommend choosing a company that has over 300 reviews and at least 4 stars.

#2. Quality Customer Service

It’s beneficial to choose a payment processor who operates their own customer service. Many companies outsource this service, resulting in the inability to control their merchant’s experience.

#3. Internal Sales Team

When a payment processor has their own sales team, as opposed to having freelance sales agents, it allows a more smooth and honest consultation with customers.

#4. Product Variety

As your business grows, your needs as a company will evolve. Choosing a service provider that has a wide range of services is a valuable time saver.

#5. Social Responsibility

A company that cares about social responsibility is typically a company that has strong values, is well run and has a great company culture.

It’s important to do your research before you make a decision about who you will partner with for a merchant services provider. At TransNational Payments, we meet and exceed each criteria and value the experience we provide our current and potential customers.